Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • You’ll find almost all the answers to your questions in the user–friendly Help Center incorporated into our Web Control Panel. It features an in–depth repository with commonly asked questions and detailed help articles contributed by our professional technical support team.

  • Top quality support service

  • Instructional Video Clips

  • If you prefer to see how a task is achieved or how a problem is settled, rather than just reading about it, then examine our selection of instructional video tutorials. They cover a variety of topics and will help you swiftly understand how to work with our Web Control Panel.

  • Intuitive help center

  • A 60–Minute Ticket Response Guarantee

  • We back up all semi–dedicated servers with a round–the–clock technical support service and a 60–minute ticket response guarantee. Our well–trained technical support engineers will be available to you 24–7–365 to attend to your enquiries and to solve any issue that you could possibly have. Just submit a support ticket from the Help Center section and we will reply to you momentarily.